Your Customers hate Being Put On Hold

Your customers despise being put on hold. According to research, the number one thing that customers dislike is being put on hold. However, there is a smart and affordable solution to reduce, and sometimes eliminate, the need to place customers on hold: switching to a VoIP phone system. In the following text, we will highlight the 5 ways that a VoIP phone system can reduce or eliminate putting customers on hold.

Must-Have Features for Modern Business Phone Systems

Clear communication is a fundamental aspect of achieving success in our constantly evolving world. As technology advances, the tools and systems that businesses rely on for daily operations must also evolve. One such critical tool is the business phone system, which enables both internal and external communication.

Cloud-Based Phone Systems – Making Your Job Easier

In order to meet the demands of modern communication, organizations require a versatile and dependable system that can serve both their customers and employees. A cloud-based phone system may be the solution for this. A cloud-based phone system, also referred to as a VoIP phone system, enables voice and video communication via the Internet, eliminating […]

Examining Communication in the Workplace

Effective workplace communication is critical for organizations as it can improve working relationships, teamwork, and performance. Workplace communication encompasses verbal and non-verbal cues, such as facial expressions, body language, and written messages. Communication in the workplace can be divided into formal and informal categories. Formal communication is more structured, while informal communication is more relaxed […]

Is it now tine to switch to a cloud-based hosted Telephone system?

Dialing telephone keypad concept for communication, contact us and customer service support

In recent years, the business landscape has undergone significant changes. One of the most significant changes is the shift towards cloud-based services. Cloud-based services have become increasingly popular among businesses of all sizes, and hosted telephone services in the cloud are no exception. With the increasing reliability and affordability of cloud-based services, it may be […]

Premise-Based Phone Systems – A Thing of the Past

Upgrade & Save Money A cloud-based telephone system is far superior to a premise-based one due to its numerous advantages. Most notably, it offers dramatic savings; by leveraging the internet for all calls, you are able to eliminate hardware costs and maintenance fees – an outstanding benefit that can lead to substantial cost reductions! But […]

How to select the best locally Hosted VoIP Service Provider

When selecting a local hosted telephone service provider, there are several key factors to consider in order to ensure that you are getting the best service for your business. Here are some important points to keep in mind as you evaluate different providers: Once you have a good understanding of these key factors, you can […]

How Can VoIP Help My Business?

Voice over Internet Protocol, or VoIP, is a technology that allows businesses to make phone calls using a broadband internet connection instead of a traditional phone line. This technology has been around for quite some time, but it has recently become more popular among businesses of all sizes. The reason for this is that VoIP […]

What is VoIP?

VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make telephone calls using an internet connection instead of a traditional telephone line. This can be done using a computer, a smartphone, or a specialized VoIP phone. VoIP calls can be made to any telephone number, including landlines and mobile […]