Your Customers hate Being Put On Hold

Your customers despise being put on hold. According to research, the number one thing that customers dislike is being put on hold. However, there is a smart and affordable solution to reduce, and sometimes eliminate, the need to place customers on hold: switching to a VoIP phone system. In the following text, we will highlight the 5 ways that a VoIP phone system can reduce or eliminate putting customers on hold.

Must-Have Features for Modern Business Phone Systems

Clear communication is a fundamental aspect of achieving success in our constantly evolving world. As technology advances, the tools and systems that businesses rely on for daily operations must also evolve. One such critical tool is the business phone system, which enables both internal and external communication.

Spam and Robocalls – Protecting your Business

SPAM Robocalls Are On The Rise The frequency of robocalls has increased, notably during the pandemic, causing disruption to daily life. While the pandemic may be over, Spam Robocalls are not going anywhere. The reason Spam Robocalls are here to stay is attributed to their profitability and legal loopholes resulting from court decisions. Unexpected costly […]